Horst
Aug 28, 10:49 AM
Just my 0.02 regarding Apple's customer service :
I buy Apple computers in the hope never to need any support by the manufacturer. Two times I had issues ( broken hinge on TiBook, 1st. gen. ACD 23" with severe color tint ) and Apple wouldn't even acknowledge such a problem exists. Needless to say, those faults are well documented as inherent design flaws of the products mentioned.
That's Apple Germany, mind you - I would never even try to contact Apple US for possible issues with the computers I bought and use over there, as customer protection in the US is virtually non-existent.
I'm a professional user, and received exceptional online and phone support by other companies for 300$ products, but no service whatsoever for 20k+ of Apple products.
I know Apple is not catering to pros, but still ....
I buy Apple computers in the hope never to need any support by the manufacturer. Two times I had issues ( broken hinge on TiBook, 1st. gen. ACD 23" with severe color tint ) and Apple wouldn't even acknowledge such a problem exists. Needless to say, those faults are well documented as inherent design flaws of the products mentioned.
That's Apple Germany, mind you - I would never even try to contact Apple US for possible issues with the computers I bought and use over there, as customer protection in the US is virtually non-existent.
I'm a professional user, and received exceptional online and phone support by other companies for 300$ products, but no service whatsoever for 20k+ of Apple products.
I know Apple is not catering to pros, but still ....
gnasher729
Aug 17, 12:59 PM
The interesting thing to note from the Anandtech review is that to saturate a 2 core setup, all you need is one program. To saturate a quad, you need to be doing a bit more at the same time. To saturate an octo, you need to be doing a hell of a lot of things at the same time.
No, you only need software that doesn't think multiple processors = two processors. Early versions of Handbrake used only two processors, new version uses four. Photoshop will use as many processors as there are. Other applications will follow.
No, you only need software that doesn't think multiple processors = two processors. Early versions of Handbrake used only two processors, new version uses four. Photoshop will use as many processors as there are. Other applications will follow.
macgeek2005
Aug 19, 09:43 PM
While it is true I have no life, it is not true I have fully decided to skip buying a Mac Pro. These discussions have lead me to a place of indecision about it rather than what I previously thought, which was to skip it. I never intended to talk anyone out of buying one if they want one. And I never intended to talk bad dirt against it. My apologies to anyone who thought I did. :(
My heartly congratulations to all who have taken the Mac Pro plunge already.
I am also waiting to see what the full scope of Core 2 offerings will be as I want a 17" Core 2 Duo MacBook Pro more first.
As far as the comment that Toast and Handbrake can use all four cores goes, Toast definitely does in the Mac Pro and if you add a significant action to the Quad G5, it will negatively impact the 2-3 core performance of Handbrake as well as Toast. That is what I meant. If it wasn't clear before now, I apologize for the imcomplete explanation of my meaning.
I feel misunderstood by some of you. No harm intended. Not anti-Mac Pro at all. Not trying to ratinoalize Quad G5 as somehow better - no way. Not trying to negatively impact Mac Pro sales. I'm totally Pro Mac Pro. Regret the misunderstanding. Wish I hadn't hurt some people's feelings. :o
That's okay. No worries. I just get a little defensive when I spend $5000 on a new system, and then see you posting about how it'll be better with Clovertown. But that's my problem I guess. :rolleyes:
Anyway, it's all cool.
My heartly congratulations to all who have taken the Mac Pro plunge already.
I am also waiting to see what the full scope of Core 2 offerings will be as I want a 17" Core 2 Duo MacBook Pro more first.
As far as the comment that Toast and Handbrake can use all four cores goes, Toast definitely does in the Mac Pro and if you add a significant action to the Quad G5, it will negatively impact the 2-3 core performance of Handbrake as well as Toast. That is what I meant. If it wasn't clear before now, I apologize for the imcomplete explanation of my meaning.
I feel misunderstood by some of you. No harm intended. Not anti-Mac Pro at all. Not trying to ratinoalize Quad G5 as somehow better - no way. Not trying to negatively impact Mac Pro sales. I'm totally Pro Mac Pro. Regret the misunderstanding. Wish I hadn't hurt some people's feelings. :o
That's okay. No worries. I just get a little defensive when I spend $5000 on a new system, and then see you posting about how it'll be better with Clovertown. But that's my problem I guess. :rolleyes:
Anyway, it's all cool.
vand0576
Aug 11, 01:53 PM
My bets are that it will be either with Nokia or with HTC.
Nokia make the best phone interfaces in the world, which is a very Apple-like thing to do. They're also very experienced at phone hardware desigh and integrating it smoothly with the interface.
HTC are a taiwan company that design and make the best phone hardware in the world, and then sell them to companies like O2, T-Mobile etc to put their brand on. Most HTC-built phones run Windows Mobile, which Apple may be interested in replaceing with OSX Mobile...
I can quite easily see Apple commisisoning HTC to make a Apple phone, these people are simply the best at hardware phone design and manufacture.
Someone suggested Blackberry, but Blackberry is more geared to corporate use - not a very Apple-like sector - and also are quite heavily dependent on having access to a Windows server to get the most out of your phone.
Overall, I feel it will be HTC and OSX Mobile...
Um, I think the point is that it is an Apple phone. Apple would make it. Otherwise we end up with the Motorola ROKR or which ever other models they have that "feature" iTunes.
Nokia make the best phone interfaces in the world, which is a very Apple-like thing to do. They're also very experienced at phone hardware desigh and integrating it smoothly with the interface.
HTC are a taiwan company that design and make the best phone hardware in the world, and then sell them to companies like O2, T-Mobile etc to put their brand on. Most HTC-built phones run Windows Mobile, which Apple may be interested in replaceing with OSX Mobile...
I can quite easily see Apple commisisoning HTC to make a Apple phone, these people are simply the best at hardware phone design and manufacture.
Someone suggested Blackberry, but Blackberry is more geared to corporate use - not a very Apple-like sector - and also are quite heavily dependent on having access to a Windows server to get the most out of your phone.
Overall, I feel it will be HTC and OSX Mobile...
Um, I think the point is that it is an Apple phone. Apple would make it. Otherwise we end up with the Motorola ROKR or which ever other models they have that "feature" iTunes.
iJawn108
Aug 6, 03:21 PM
http://www.apple.com/quicktime/qtv/mwsf06/
bibbz
Jun 9, 08:15 PM
And they wont do it even though I am an authorized user of the account? And know the last 4 of the Social Security number? Because I do not want to run into problems with this when I go to pick it up.
Also, will radioshacks be opening early that day?
Correct to the even though your an authorized user. Authorized users can do anything but add or upgrade, atleaset at RS.
Again, this is if your store is following the rules. I've ran 3 stores now, and every time i take over a new one, that is something i have to address bc the old managers let them do it. Probably part of the reason they aren't there anymore, haha.
We haven't got official word on an opening time yet. I would imagine we will know at least by the time preorders start if not sooner.
Also, will radioshacks be opening early that day?
Correct to the even though your an authorized user. Authorized users can do anything but add or upgrade, atleaset at RS.
Again, this is if your store is following the rules. I've ran 3 stores now, and every time i take over a new one, that is something i have to address bc the old managers let them do it. Probably part of the reason they aren't there anymore, haha.
We haven't got official word on an opening time yet. I would imagine we will know at least by the time preorders start if not sooner.
Benjamins
Mar 31, 03:34 PM
I was just pointing out that the code is still open, even if some have to wait longer than has been the case. I'm not saying everything is golden and Google are a paragon of virtue, this is certainly a bit of a sly move on their part.
I cannot help shake the feeling that some of the vitriol from certain people is the fear that a more coherent and unified Android ecosystem is an even bigger threat to the iOS platform.
not really. It's just reaction to extreme hypocrisy.
Maybe Google needs to back off from using the word "open" like they own it.
I cannot help shake the feeling that some of the vitriol from certain people is the fear that a more coherent and unified Android ecosystem is an even bigger threat to the iOS platform.
not really. It's just reaction to extreme hypocrisy.
Maybe Google needs to back off from using the word "open" like they own it.
amols
Aug 6, 08:52 AM
Not lame. Childish. I mean seriously. Is your (Generic your.) MBP any slower the day after they announce Core 2 MBPs? I swear to god it's almost as if people's lives are so incomplete that they need to feel special by having the top of the dog pile hardware. I received my MBP on Feb 21st at 10:30AM. Apple can do whatever they want. I'll still be enjoying my Mac at the same level I did on the 21st.
Well...I've used and ENJOYED iMac G4 for five years which is still going strong by the way. I just can't help but wonder how stupid and childish it is to expect that Apple will upgrade it already awesome MBP. The Merom CPU has very minor perforformance benefit over Yonah until Santa Rosa is out next year. It has double the L2 catch, 140M more transistors and 3 Watt/hour more cons (34W/H) than Yonah (31W/H). Conroe with faster FSB is a totally different story. So I personally have nothing against those poor souls expecting new notebooks but sympothy.
Well...I've used and ENJOYED iMac G4 for five years which is still going strong by the way. I just can't help but wonder how stupid and childish it is to expect that Apple will upgrade it already awesome MBP. The Merom CPU has very minor perforformance benefit over Yonah until Santa Rosa is out next year. It has double the L2 catch, 140M more transistors and 3 Watt/hour more cons (34W/H) than Yonah (31W/H). Conroe with faster FSB is a totally different story. So I personally have nothing against those poor souls expecting new notebooks but sympothy.
Lord Blackadder
Mar 24, 02:25 PM
I'm not the one leveling unfounded, sweeping, non-cited accusations of racism, but I guess that doesn't bother you. Color me surprised.
I'm not going to to hold up this discussion with it any further, and while I stand by my general assertion it was slightly rash for me to inject it here. Another day perhaps.
I'm not going to to hold up this discussion with it any further, and while I stand by my general assertion it was slightly rash for me to inject it here. Another day perhaps.
GregA
Mar 26, 08:06 PM
does anyone else thing launchpad is the worst idea yet?
I did, until I saw why they were doing it.
On the iPad or Mac, whatever you're doing you'll be able to pinch your 5 fingers together (or press the home button on iPad or iPhone) and it'll bring up your apps so you can launch something else. It's just a consistency thing.
He was being that literal: "Step 2 may very well be the one & only Apple OS - based on iOS." This is absurd. Obviously OS X is taking cues from iOS. As you say, they've said so. But that's all that they are doing.
Well, cues in the interface, and the same underlying OS. That's all it is for now. Mac OSX has a lot of extra options.
(Now, might a Mac at some point use iOS in some way? Sure. Imagine a trackpad that was basically an iPod touch, or being able to fold our MacBook screens flat, which would boot iOS and turn it into an iPad. I'm sure Apple has some interesting things cooking in their labs. But OS X as we know it isn't disappearing.)
There's a group of doom and gloom people on these boards that believe OS X will go away and we'll have one OS which we'll poking at our screens with no access to the underlying file system and we'll have to start jailbreaking our Macs. This line of thinking is idiotic.
iOS has to grow up, especially with respect to File Management. I think iOS 5 will go a long way in this area.
Once we get to iOS 6 I think we may start seeing iOS as the default Mac OS, with an optional OSX install (like X11 is) that extends it to do everything we expect from OSX (access to the file systems etc., perhaps even required for installation of non-app store programs). It may even be something where someone with "administrator" privileges gets the OSX add ons, while standard users do not.
I did, until I saw why they were doing it.
On the iPad or Mac, whatever you're doing you'll be able to pinch your 5 fingers together (or press the home button on iPad or iPhone) and it'll bring up your apps so you can launch something else. It's just a consistency thing.
He was being that literal: "Step 2 may very well be the one & only Apple OS - based on iOS." This is absurd. Obviously OS X is taking cues from iOS. As you say, they've said so. But that's all that they are doing.
Well, cues in the interface, and the same underlying OS. That's all it is for now. Mac OSX has a lot of extra options.
(Now, might a Mac at some point use iOS in some way? Sure. Imagine a trackpad that was basically an iPod touch, or being able to fold our MacBook screens flat, which would boot iOS and turn it into an iPad. I'm sure Apple has some interesting things cooking in their labs. But OS X as we know it isn't disappearing.)
There's a group of doom and gloom people on these boards that believe OS X will go away and we'll have one OS which we'll poking at our screens with no access to the underlying file system and we'll have to start jailbreaking our Macs. This line of thinking is idiotic.
iOS has to grow up, especially with respect to File Management. I think iOS 5 will go a long way in this area.
Once we get to iOS 6 I think we may start seeing iOS as the default Mac OS, with an optional OSX install (like X11 is) that extends it to do everything we expect from OSX (access to the file systems etc., perhaps even required for installation of non-app store programs). It may even be something where someone with "administrator" privileges gets the OSX add ons, while standard users do not.
twoodcc
Jul 27, 09:59 AM
Assuming August 7 as an announcement date of new systems, the waiting is killer.
yes i hate waiting. but remember, "good things come to those who wait"
yes i hate waiting. but remember, "good things come to those who wait"
scelzifan
Apr 11, 03:25 PM
Sure, CLOUD is the biggest one right now. Cloud is huge, you can have 50 gb's of music at your fingertips at all times. Download speeds now with the Thunderbolt ranging from 15-50mbps . The superamoled screens are just as good if not better. The camera's are now better, both for video and pictures. The messaging system is better, you have 2 app stores to chose from. You can purchase your music and video from amazon and take it and do with it as you please, your not locked down to just apple equipment. Is that enough yet? Oh and did I mention that I get download speeds in the 30's and 40's and its unlimited?? The only 2 down falls right now are battery which is a fairly easy fix and Netflix which was working a few weeks back and will be again very soon so that problem will be solved also. I don't know how you can deny who is winning right now, it's no contest.
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Warbrain
Apr 11, 11:53 AM
Just picked up a Atrix 4G and on my way checked out the iPhone 4 - it looks decidedly antique and bland in front of the competition...
And you'll be complaining about battery life and the Android experience in a few days.
And you'll be complaining about battery life and the Android experience in a few days.
DStaal
Sep 13, 09:12 AM
A bit pointless given that no software utilises the extra cores yet. But nice to know, I guess.
Mac OS X distributes threads and processes across cores/CPUs to optimize performance already. (Subject to some limitations, as noted already.)
Many Mac programs which can benifit from mutiple threads already use this, and will automatically get boosts from 8 cores depending on the amount of cocurrency they support.
On the other hand, not everything is suitable for cocurrent execution. Photoshop editing an image would love to have a core per pixel. BBEdit couldn't care less, most likely. It all depends on what you are doing.
Plenty of Mac software would use the extra cores, if they were avalible.
(Note: I keep specifying 'Mac' here. There is a reason. Windows isn't as good at multithreading/processing yet...)
Mac OS X distributes threads and processes across cores/CPUs to optimize performance already. (Subject to some limitations, as noted already.)
Many Mac programs which can benifit from mutiple threads already use this, and will automatically get boosts from 8 cores depending on the amount of cocurrency they support.
On the other hand, not everything is suitable for cocurrent execution. Photoshop editing an image would love to have a core per pixel. BBEdit couldn't care less, most likely. It all depends on what you are doing.
Plenty of Mac software would use the extra cores, if they were avalible.
(Note: I keep specifying 'Mac' here. There is a reason. Windows isn't as good at multithreading/processing yet...)
wescravn
Apr 10, 01:49 PM
Hoping for some better multi-core support(although probably going to have to wait for Lion for the newer QuickTime engine) and a UI that isn't from the 90's:
http://www.candlerblog.com/wp-content/uploads/2010/11/03_ambit_fullscreen-300x232.jpg
^ Final Cut on Mac OS 9
Final Cut on Tiger/Leopard/Snow Leopard:
http://adobe-discount.com/product_images/o/apple_final_cut_express_hd_4__90390.jpg
Only thing that's changed is the scroll bars.
LOL, if you think final cut is from the 90's then Avid Media Composer is from the 50's. It's horrible GUI. I wouldn't learn it, if they paid me big bucks. Well I take that back, I would, but I would hate it. Avid Looks like a POS, the graphics designers at Avid have always been behind though. Look at Protools.
http://www.candlerblog.com/wp-content/uploads/2010/11/03_ambit_fullscreen-300x232.jpg
^ Final Cut on Mac OS 9
Final Cut on Tiger/Leopard/Snow Leopard:
http://adobe-discount.com/product_images/o/apple_final_cut_express_hd_4__90390.jpg
Only thing that's changed is the scroll bars.
LOL, if you think final cut is from the 90's then Avid Media Composer is from the 50's. It's horrible GUI. I wouldn't learn it, if they paid me big bucks. Well I take that back, I would, but I would hate it. Avid Looks like a POS, the graphics designers at Avid have always been behind though. Look at Protools.
BillyShears
Aug 7, 09:32 PM
all the pictures i've seen of leopard show a unified interface :D
Safari appears to be brushed metal. Go here (http://www.apple.com/macosx/leopard/dashboard.html) and go to about 1/6 of the way through.
Safari appears to be brushed metal. Go here (http://www.apple.com/macosx/leopard/dashboard.html) and go to about 1/6 of the way through.
Arcus
Apr 25, 03:46 PM
Sued for breaking what law?
Being sued and breaking the law are two different things. I can sue you for killing the tree between our yards. You didnt break any law, but I can still sue.
I kinda see where he is a bit right. If I turn off or say no to allowing the apps to use my location this might suggest to the user that it is not tracking and storing this data. I do not think that it is a stretch to make that connection.
I do agree this is way out of hand though.
Being sued and breaking the law are two different things. I can sue you for killing the tree between our yards. You didnt break any law, but I can still sue.
I kinda see where he is a bit right. If I turn off or say no to allowing the apps to use my location this might suggest to the user that it is not tracking and storing this data. I do not think that it is a stretch to make that connection.
I do agree this is way out of hand though.
bretm
Jul 20, 10:39 AM
Ive already trademarked "OctoCore" and "CoreOcto";)
Just keep saying it to yourself. After about the 12th time it just starts rolling off your tongue...
El OchoCoro
Just keep saying it to yourself. After about the 12th time it just starts rolling off your tongue...
El OchoCoro
Cory Bauer
Apr 12, 08:00 PM
Yeah no kidding...they should have taken the "New" off the page at least a year ago.
No kidding, right? Also, fancy meeting you here, Jester :cool:
No kidding, right? Also, fancy meeting you here, Jester :cool:
MacBoobsPro
Nov 29, 03:14 AM
Apple should ask for royalties for every song Universal produce! :D
Or just drop Universal.
Or just drop Universal.
gadgetgirlnyc
Jun 17, 09:52 AM
rumor has it, yes. We are going to get iphone 4's from wireless D2U, but there will not be many.
However, with the constraints on the inventory right now, I doubt that is possible. It's going to look like if you did not get a pin this time, you will not get an iphone.
My DM told me I might not even get the iphones I ordered myself for various reasons. Radioshack had no idea what they were going to do for the launch the night before.
Best bet is to either go to wally world (wal mart) or get it on apple.com
I have not heard anything about Walmart getting the iPhone4 :confused:. I do know I went to my local RS & was asked for my information. The manager said he will call me @ 1:00am Thursday morning to give me a pin#. Gave me an appointment for 8:00am. I told him if no shipment, do not call me!! ;)
However, with the constraints on the inventory right now, I doubt that is possible. It's going to look like if you did not get a pin this time, you will not get an iphone.
My DM told me I might not even get the iphones I ordered myself for various reasons. Radioshack had no idea what they were going to do for the launch the night before.
Best bet is to either go to wally world (wal mart) or get it on apple.com
I have not heard anything about Walmart getting the iPhone4 :confused:. I do know I went to my local RS & was asked for my information. The manager said he will call me @ 1:00am Thursday morning to give me a pin#. Gave me an appointment for 8:00am. I told him if no shipment, do not call me!! ;)
adamfilip
Jul 14, 02:42 PM
more importantly then dual optical is being able to support 4 hard drives then!
kenaustus
Jul 20, 08:52 PM
If Intel designates Kentsfield as a desktop processor it will make its way into Mac Pros as fast as the competition can deliver their desktop versions. Apple is now one of the "Intel Big Boys" and there will be continual (internal & external) pressure not to be left behind.
I would also think Apple is getting ready for Kentsfield - they have had the same pre-release information that the other Intel Big Boys have received.
I think that the surprise will be next month when Steve J is talking about Leopard. He'll mention something like, "You might have read a bit about a new chip from Intel called Kentsfield. You might like to know that Leopard is designed to take full advantage of Kentsfield when it's released." He really doesn't need to say anything else - that alone will drive MS nuts.
With a quad core arriving rather fast I believe that Apple may be looking at the headless range. Right now there is only the mini and (upcoming) Pro. Lots of room in between the two and that room gets bigger with Kentsfield. It presents a very good argument for a mid range headless to fill the gap.
SInce the mini has been out for a while there will be a lot of users that "switched" to a Mac because of the mini and now went something more powerful - without loosing their investment in their display. If the Pro is overkill then APple is going to loose the upgrade. Others, like me, use a PB with a large display - mine is the 23". I don't want a huge tower under the table and I don't see the value of moving to a mini. I'll reach for the credit card after Kentsfield is released IF there is a mid-range that excites me.
I would also think Apple is getting ready for Kentsfield - they have had the same pre-release information that the other Intel Big Boys have received.
I think that the surprise will be next month when Steve J is talking about Leopard. He'll mention something like, "You might have read a bit about a new chip from Intel called Kentsfield. You might like to know that Leopard is designed to take full advantage of Kentsfield when it's released." He really doesn't need to say anything else - that alone will drive MS nuts.
With a quad core arriving rather fast I believe that Apple may be looking at the headless range. Right now there is only the mini and (upcoming) Pro. Lots of room in between the two and that room gets bigger with Kentsfield. It presents a very good argument for a mid range headless to fill the gap.
SInce the mini has been out for a while there will be a lot of users that "switched" to a Mac because of the mini and now went something more powerful - without loosing their investment in their display. If the Pro is overkill then APple is going to loose the upgrade. Others, like me, use a PB with a large display - mine is the 23". I don't want a huge tower under the table and I don't see the value of moving to a mini. I'll reach for the credit card after Kentsfield is released IF there is a mid-range that excites me.
chefscientist
Aug 25, 04:22 PM
Apple could start improving their customer service by:
- Combining "Pro Care," and ".Mac"
- Offering online apple care support for .mac members
- Extending their standard warranty
- The ability to serve people at the apple store as they walk in (for minor issues). Who in the world came up with this appointment crap?:confused:
- Allowing apple users to subsrcibe to apple learning events in iCal.
- Combining "Pro Care," and ".Mac"
- Offering online apple care support for .mac members
- Extending their standard warranty
- The ability to serve people at the apple store as they walk in (for minor issues). Who in the world came up with this appointment crap?:confused:
- Allowing apple users to subsrcibe to apple learning events in iCal.